1. General Information
QUALITY GUARANTEED. All our apparel products are silk-screened. Rather than compromising with cheaper alternatives we selected quality Continental Clothing jersey t-shirts for our men and women tees and men long sleeve, Fruit of the Loom for women long sleeve, and Gildan's 'Heavy Cotton' range for kids tees.MonkeysAlwaysWork is based in London and so is the company that we use to screen print our tees, which allows for great printing quality and a low carbon footprint as we are not getting our products shipped over from China and not even Calais!
SIZES: Please refer to the SIZING CHART page for accurate measurements.
PRINTS: Our current range of shiny vector illustrations is printed on 12”x18” (30x45cm) high quality glossy photo paper and they look great! We choose the most appropriate printing paper for the style and design of the current batch of MonkeysAlwaysWork's artwork.
COPYRIGHT: All content including logo, characters, names, stories, illustrations, animation and photos belong to MonkeysAlwaysWork copyright © 2009-2011. All rights reserved. No reproduction is permitted without prior written consent. Please respect the creativity and original work of artists.
2. Terms & Conditions of Sale
We are confident about the quality of our products and we strongly recommend that you check the measurement charts for our t-shirts before ordering, however in the event that you want to return an item we will provide you with a refund or exchange. Merchandise must be unused/unworn, either in its original box/packaging or well wrapped and protected, and in perfectly saleable conditions. If it is an exchange I'm afraid we'll have to charge the customer for the new shipping costs. Credit will be issued via PayPal or the original paying method, upon return of the product and complying with our return conditions. Shipping and handling charges are not refundable. By purchasing on MonkeysAlwaysWork's online shop you agree with all T&C set in this page.If you send anything back to us, use recorded delivery and retain proof of posting from your postal service so that you may trace the package if we do not receive it. We are not responsible for returned items that fail to reach us. Refunds can take up to 30 days to complete once we receive your returned goods. Contact us to check before sending anything back, and you need to let us know within 14 days of buying the goods.
3. Payment info
We accept all major credit cards, debit cards or payments via your PayPal account. Whatever method you choose, your payment will be processed by PayPal so you can shop here safely knowing that your card details are fully encrypted, and what's more MonkeysAlwaysWork will pay all PayPal fees and card transaction fees!Security: PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
4. Shipping info
We use Recorded delivery in the UK only, as parcels abroad are trackable only until they enter a country but not when they travel through to your address, but if you would like International Recorded delivery please get in touch before placing your order for a quote.We will ship to anywhere in the world. Orders are processed within 2 to 3 working days. We aim to get the goods delivered to you as soon as possible but cannot guarantee delivery dates. Shipping to Europe can take up to 3 weeks and for the rest of the world up to 5 weeks (but usually less).
Prints are always shipped separately from t-shirts, in a protective tube. Postage costs will be automatically calculated according to the item(s) in the cart, just select your country and click "update total".
5. Postage & Packaging charges
UK, all 'Recorded Signed For' delivery: 1x T-shirt £4.00, any additional tee £2.50 each. Prints: one print £4.50, any additional print or when bought with a T-shirt: £3.00 each.
EU, all via 'Airmail': 1x T-shirt £5.00, any additional tee £2.90 each. Prints: one print £4.90, any additional print or when bought with a T-shirt: £3.40 each.
Rest of the World, all via 'Airmail': 1x T-shirt £6.00, any additional tee £3.50 each. Prints: one print £5.90, any additional print or when bought with a T-shirt: £4.50 each.
All prices on this website are in British Pound. PayPal will manage the currency conversion.
